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On Thursday, November 18, 2021, just days after President Biden signed the bi-partisan Infrastructure Investment and Jobs Act (aka “Infrastructure Act”) into law, the Federal Communications Commission’s Wireline Competition Bureau (WCB) released a Public Notice setting forth a 60-day rulemaking process designed to implement the statute’s Affordable Connectivity Program (“ACP”) provisions.

While the final rules

On September 30, 2021,  the Federal Communications Commission (“FCC”) adopted a Notice of Proposed Rulemaking (“NPRM”) proposing new requirements for mobile wireless carriers to protect consumers from two practices that nefarious actors use to take control of a subscriber’s cell phone service without gaining control of the subscriber’s device. With “SIM swap fraud” a bad actor fraudulently convinces a carrier to transfer wireless services from a cell phone associated with a subscriber’s subscriber identity module (“SIM”) to a cell phone associated with another SIM and controlled by the bad actor. “Port-out fraud” is the practice of arranging for a phone number to be transferred from a subscriber’s wireless carrier account to an account the bad actor has opened with another carrier. In both cases, the bad actor gains access to customer account information and can start sending and receiving calls and text messages using the victim’s account or phone number, including text messages customers receive for two-factor authentication.

The Commission’s consumer protection action arises from numerous complaints from consumers who have suffered harm as a result of these practices, and from concerns that consumers are vulnerable to these acts because wireless carriers have not implemented adequate protocols to verify that SIM swap and port-out fraud requests. To mitigate them, the agency suggests revisions to its Customer Proprietary Network Information (“CPNI”) and Local Number Portability (“LNP”) rules.


Continue Reading FCC Proposes Amending Privacy and Number Portability Rules to Stop Virtual Cell Phone Theft

After nearly four months of work, the FCC announced today that the Emergency Broadband Benefit Program (“EBBP”) will launch on Wednesday, May 12, 2021. Providers participating in the EBBP can begin enrolling eligible households into the program to receive supported service. Nearly 750 providers are qualified to offer EBB-supported services, with service discount reimbursements

Senator Ron Wyden (D-OR) will keynote “Legal Code: Reframing the Divide by Addressing Broadband Access Through Affordability and Inclusion”, a virtual event co-hosted by Kelley Drye and Silicon Flatirons on May 12th from 2:00-4:00 PM (ET) that will explore issues surrounding broadband affordability. The COVID-19 pandemic shined a spotlight on the Digital Divide and Digital Inequality, and with it, illuminated the broader issue of digital inclusion and internet access as a civil right. Over the last four years, efforts to close the Digital Divide have been geared largely toward access to networks in rural America, but pandemic related displacement is driving a shift in focus toward affordability in both rural and urban areas. This shift is most clearly evidenced by the recently adopted Emergency Broadband Benefit program, which gives broadband providers the unique opportunity to help fight Digital Inequality by offering subsidized discounts on robust Internet service and connected devices capable of helping low-income Americans connect to classrooms, jobs, and telehealth. Other recent efforts include the schools and libraries-focused Emergency Connectivity Fund, which aims to address a homework gap that transformed into a school-year-long remote learning gap.

This event will examine the pandemic’s impact on how we think about the digital divide and digital inequality, the new administration’s approach, and related activity in Congress, at the FCC, and at other federal agencies.

Agenda
Introduction & Opening Remarks

  • Amie Stepanovich, Executive Director, Silicon Flatirons

Keynote

  • Ron Wyden, U.S. Senator for Oregon

Panel: Conceptualizing and Navigating Paths to Affordability and Inclusion

  • John J. Heitmann (Moderator), Partner, Kelley Drye & Warren LLP
  • Chris M. Laughlin (Moderator), Associate, Kelley Drye & Warren LLP
  • Kate Black, Acting Chief Policy Advisor, Federal Communications Commission
  • Jose Cortes, Chair, Regulatory and Government Affairs Committee, National Lifeline Association
  • Claire Park, Policy Program Associate, New America’s Open Technology Institute
  • Trinity Thorpe-Lubneuski, Senior Director, Internet Essentials, Comcast

Click here for more information and to register.


Continue Reading Join Kelley Drye and Silicon Flatirons for a Discussion of the Digital Divide and Digital Inequality

2021 is well underway and the new leadership at the FCC is taking shape. While we don’t yet know who will fill the Chair on a permanent basis, the FCC under Acting Chairwoman Rosenworcel is proceeding without delay. So far, the Commission has tackled ongoing issues of bipartisan support, including broadband mapping, communications supply chain security and preventing 911 fee diversion. But the biggest challenges ahead are in the universal service fund and, specifically, efforts to bridge the digital divide.

In this post, we’re going to take a look at developments in the FCC’s $9 billion-per-year Federal Universal Service Fund and more recent pandemic-related efforts to address deficiencies in broadband access that have been exposed by our year of remote work, school and social activities.


Continue Reading The State of the Universal Service Fund in 2021

As required by the Consolidated Appropriations Act, 2021 (“CAA”), on February 25, 2021, the FCC adopted a Report and Order to officially establish the Emergency Broadband Benefit (“EBB”) Program. Since the COVID-19 pandemic has led to a rise in virtual services and learning, access to broadband services has now become essential for most households. With this in mind, the program is designed to provide broadband services to help low-income households in particular stay connected. We have summarized the program and noted some key provisions and next steps for the FCC and potential participating providers. The program is temporary, and will expire when funds have been exhausted or 6 months after the Health and Human Services Secretary declares the end of the nationwide COVID-19 health emergency.

Continue Reading FCC Implements $50/Month Broadband Subsidy For Low-Income Households

On November 5, 2020, the Federal Communications Commission (“Commission” or “FCC”) released a Public Notice announcing the opening of the Connected Care Pilot Program (“Connected Care Program”) 30-day application filing window, which opened on Friday, November 6 at 12:00 pm ET. The Public Notice provides additional details on the application window and guidance on the Pilot Program application process. The application window will close on Monday, December 7, 2020 at 11:59 pm ET.

Continue Reading FCC Announces Opening of Connected Care Pilot Program Application Filing Window

The upcoming election will bring changes to the FCC, regardless of which party wins the White House. In this episode of Kelley Drye’s Full Spectrum, Partners John Heitmann and Steve Augustino are joined by Dana Wood, co-chair of Kelley Drye’s Government Relations and Public Policy (GRPP) practice, for a discussion of the potential organizational

Many stewards of the Internet’s most popular websites, online services, and platforms have historically funded their products and services by harnessing the value of consumer data, with varying degrees of transparency about what data they collect, how they use it, and what third parties do with it. Consumers, public interest groups, some tech companies, regulators,

The Federal Communications Commission (“Commission” or “FCC”) has long been interested in the use of broadband-enabled telehealth services to make healthcare more accessible, particularly for veterans and low-income patients. On September 3, 2020 the Commission released a Public Notice (“Public Notice”) providing additional information about its Connected Care Pilot Program (“Connected Care Program”). The Connected Care Program will make available up to $100 million dollars, over a three year period, to defray the costs of broadband connectivity and other connected care information services for eligible health care providers (“HCP”). While the CARES Act allowed the Commission to quickly implement the short-term COVID-19 Telehealth Program supporting eligible HCP telehealth services during the early stages of the COVID-19 pandemic, the Connected Care Program is a longer-term initiative, under Commission consideration since late 2018 and formally established in April 2020. The Connected Care Program is intended to provide much-needed financial support for telehealth services, particularly for veterans and low-income patients, and also to provide the Commission with data regarding how funding can support telehealth services in the future to treat the health needs of individuals that may lack sufficient – or any – mobile or residential broadband internet access services necessary for healthcare needs.

The FCC has not yet set a deadline for Connected Care Program applications but issued the recent Public Notice to enable HCPs to begin preparing to apply once the application filing deadline is established. If the Connected Care Program garners the same level of interest as the COVID-19 Telehealth Program – a $200 million fund that was depleted within 3 months of the Commission first accepting applications – HCPs seeking to participate in the Connected Care Program may want to consider how to prepare now to submit a timely application once the final application details and filing deadline are established. The Commission will be issuing a subsequent Public Notice identifying the final Connected Care Program application procedures and filing deadline.


Continue Reading FCC Provides Guidance on $100 Million Connected Care Pilot Program; Application Deadline Remains TBD