Network Outage Reporting System

Recent natural disasters like Hurricane Ida have highlighted the importance to the Federal Communications Commission (“FCC” or “Commission”) of stable communications networks. Such disasters can cause disruptions and delays to the transmission of 911 calls, first responder communications, Emergency Alert Systems (“EAS”), and other important communications during emergencies. The FCC adopted a Notice of Proposed Rulemaking (“NPRM”) seeking comment on proposed rules to improve the resilience and reliability of communications networks during emergencies at its September Open Meeting. The NPRM was published in the Federal Register on November 4, 2021 and therefore comments are due on December 6, 2021, and reply comments are due on January 4, 2022.

Continue Reading Early December Deadline for Comments on FCC’s Resilient Networks NPRM

On July 12, 2017, the Public Safety and Homeland Security Bureau (“Bureau”) of the Federal Communications Commission (“FCC”) issued a Public Notice encouraging communications service providers to implement certain “best practices” to avoid major service disruptions.  The Bureau’s recommendations come on the heels of recent major service outages caused by minor changes to service providers’ network management systems that knocked out 911 service.  These service disruptions are known as “sunny day” outages because they are not caused by weather-related issues or other disasters, but rather internal network management failures due to faulty software or botched upgrades.  The Bureau’s recommendations serve as a warning to service providers, but do not (at this time at least) have an enforceable effect on providers.

Continue Reading FCC (Again) Takes to Bully Pulpit to Urge Network Reliability “Best Practices” to Combat Service Outages