911-emergency-service-777x437  On May 18, 2017, at the Federal Communication Commission’s (“FCC” or “Commission”) May Open Meeting, the Public Safety and Homeland Security Bureau (“Bureau”) presented its final report on its investigation into the VoLTE 911 outage experienced by AT&T Mobility (“AT&T”) on March 8, 2017 (“the Report”).  The Bureau offered a strong critique of AT&T, concluding that the outage could have been avoided had AT&T adopted network reliability best practices previously recommended by an FCC advisory committee.  Despite the criticism, however, neither the Bureau nor the Commissioners made any mention of possible enforcement action against AT&T for the outage — at least not at this time.

Continue Reading FCC Takes No Enforcement Action Despite Report Finding that Avoidable Failures Led to AT&T Mobility 911 Outage

The Federal Aviation Administration (FAA), through coordination with the FCC and other federal stakeholders, expects by mid-January 2015 to streamline the online process for submitting Notices to Airmen (NOTAMs).  NOTAMs identify towers that are experiencing a lighting outage or otherwise faulty lighting and provide a mechanism for the FAA to alert aviation operations to the outage.  The FCC’s Wireless Telecommunications Bureau issued an advisory on December 8th announcing the FAA’s new process which will permit tower owners to individually select the active period for each NOTAM in lieu of the current default of fifteen (15) days.
Continue Reading FAA Streamlines NOTAM Process

In several earlier posts, we informed you the FCC had adopted mandatory outage reporting regulations for both facilities-based and non-facilities-based interconnected Voice over Internet Protocol (VoIP) service providers.  The FCC has now established those rules will take effect before the end of the year.  For more details on the VoIP outage reporting regulations, see

While the rest of the Enforcement Bureau has not yet fully emerged from the FCC transition, the Spectrum Enforcement Division continues to move investigations along. Last month, the division fined several wireless carriers for failing to file hearing aid compatibility reports. Yesterday, the division settled two outage reporting investigations involving wireless carriers. In both cases,